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FAQs

Q. How do I get the Gold Coast 2018 Exclusive Borobi Pin Collection?
  • Purchase your favourite newspaper; The Daily Telegraph, The Sunday Telegraph (NSW), Herald Sun/Sunday Herald Sun (VIC), The Courier-Mail/The Sunday Mail (QLD), The Advertiser/Sunday Mail (SA), NT News/Sunday Territorian (NT), Mercury/Sunday Tasmanian (TAS), The Cairns Post (QLD), Townsville Bulletin (QLD), Gold Coast Bulletin (QLD), Geelong Advertiser (VIC), Toowoomba Chronicle (QLD),  Sunshine Coast Daily (QLD), The Morning Bulletin (Rockhampton, QLD), Northern Star (Lismore, NSW), NewsMail (Bundaberg, QLD), Daily Mercury (Mackay, QLD), The Queensland Times (Ipswich, QLD), Fraser Coast Chronicle (QLD), The Observer (Gladstone, QLD), The Daily Examiner (Grafton/Clarence Valley, NSW ), Gympie Times (QLD), Warwick Daily News (QLD)
  • Cut out the original hardcopy (not digital) token from the newspaper only
  • Present token to participating newsagents or Woolworths supermarkets.
  • Each Pin is available from April 4 – 8 2018, (Gold Coast Bulletin April 4-9 2018), for only $2.00 with original token from The Daily Telegraph (NSW), The Sunday Telegraph (NSW), Herald Sun/Sunday Herald Sun (VIC), The Courier-Mail/The Sunday Mail (QLD), The Advertiser/Sunday Mail (SA), NT News/Sunday Territorian (NT), Mercury/Sunday Tasmanian (TAS), The Cairns Post, Townsville Bulletin, Gold Coast Bulletin, Geelong Advertiser, Toowoomba Chronicle,  Sunshine Coast Daily, The Morning Bulletin (Rockhampton), Northern Star (Lismore), NewsMail (Bundaberg), Daily Mercury (Mackay), The Queensland Times (Ipswich), Fraser Coast Chronicle, The Observer (Gladstone), The Daily Examiner (Grafton/Clarence Valley)Gympie Times, Warwick Daily News Strictly while stocks last. One pin per original hardcopy (not digital) token from the newspaper only.  Total max collection price with newspapers: $23.60

Q&As

Q. Where can I purchase Gold Coast 2018 Exclusive Borobi Pin Collection?

A. Gold Coast 2018 Exclusive Borobi Pin Collection is available from participating newsagents, Woolworths supermarkets from April 4 2018. Stocks are strictly limited.  For a full list of participating newsagents, Woolworths supermarkets, please click here.

Q. How much do The Gold Coast 2018 Exclusive Borobi Pins cost?

A. Each Pin is available from April 4 2018 for only $2.00 with original token from your newspaper. Strictly while stocks last. One pin per original hardcopy (not digital) token from the newspaper only.  

Q. My Gold Coast 2018 Exclusive Borobi Pin  was not in my paper when I purchased it – what do I do?

A. The Exclusive Borobi Pins are not inserted into the paper itself. Please present the original hardcopy (not digital) token from the newspaper to your participating newsagent and  Woolworths supermarkets with $2.00 to collect your exclusive Borobi Pin.  Strictly while stocks last. One pin per original hardcopy (not digital) token from the newspaper only.

Q. Total max cost of a Newspaper and one Pin per day:
Publication
M-F
Sat
Sun
The Courier-Mail / The Sunday Mail $3.60 $4.50 $5.00
The Daily Telegraph / The Sunday Telegraph $3.60 $4.40 $5.00
Herald Sun/Sunday Herald Sun $3.60 $4.40 $5.00
The Advertiser/Sunday Mail $3.60 $5.00 $5.00
NT News/Sunday Territorian $3.60 $4.20 $3.50
Mercury/ Sunday Tasmanian $3.60 $4.20 $4.50
The Cairns Post/ The Sunday Mail $3.60 $4.40 $5.00
Townsville Bulletin / The Sunday Mail $3.60 $4.40 $5.00
Gold Coast Bulletin / The Sunday Mail $3.60 $4.20 $5.00
Geelong Advertiser / Sunday Herald Sun $3.60 $4.30
The Chronicle / The Sunday Mail $3.80 $4.00 $5.00
Sunshine Coast Daily / The Sunday Mail $3.80 $4.00 $5.00
The Morning Bulletin / The Sunday Mail $3.80 $4.00 $5.00
NewsMail / The Sunday Mail $3.80 $4.00 $5.00
Daily Mercury / The Sunday Mail $3.80 $4.00 $5.00
The Queensland Times/ The Sunday Mail $3.80 $4.00 $5.00
Gympie Times / The Sunday Mail $3.80 $3.80 $5.00
Fraser Coast Chronicle/ The Sunday Mail $3.80 $3.80 $5.00
The Observer/ The Sunday Mail $3.80 $3.80 $5.00
Warwick Daily News / The Sunday Mail $3.80 $3.80 $5.00
Northern Star / The Sunday Telegraph $3.80 $4.00 $5.00
The Daily Examiner / The Sunday Telegraph $3.80 $3.80 $5.00
Q. My newsagent or Woolworths supermarket does not have any of the Exclusive Borobi Pins left.  What can I do to get an Exclusive Borobi Pin?

A. You could try to locate an Exclusive Borobi Pin from another participating newsagent or Woolworths supermarket. The Exclusive Borobi Pins are strictly available while stocks last. Stock is not held at head office to send out in the case of sell-outs. For a full list of participating newsagents and Woolworths supermarkets, please click here.

Q. I would like to collect more than one Exclusive Borobi Pin. Can I get more?

A. You can collect as many as you like as long as you make multiple purchases of the newspaper.  For example, if you would like two Exclusive Borobi Pins, you will need to purchase two copies of the newspaper from February 4  2018 to receive two original hardcopy (not digital) tokens to redeem. You can then take your two original hardcopy (not digital) tokens with $2.00 per token to a participating newsagent or Woolworths supermarket and receive your two Exclusive Borobi Pins.  

Q. I discovered that my Exclusive Borobi Pin is damaged and I’d like a new one.  Where can I obtain another Exclusive Borobi Pin?

A. Please take your damaged Exclusive Borobi Pin to the participating newsagent or Woolworths or supermarket where the paper/Pin was purchased and ask for a replacement. If stock is unavailable at the participating newsagent or  Woolworths supermarket, please contact the National Customer Service Centre at 1800 630 130. Stocks are strictly limited and cannot be guaranteed.

Q. I bought the newspaper this morning and when I got home, I realised that the token was ripped out of the newspaper. What do I do?

A. Please return the hardcopy newspaper to the participating newsagent or Woolworths supermarket where you purchased the newspaper, explain the situation and ask for a replacement copy with the token intact.

Q. I get my newspapers home-delivered and cannot make it to the participating newsagent or Woolworths supermarket to redeem my tokens for Gold Coast 2018 Exclusive Borobi Pin Collection. How can I get the full Exclusive Borobi Pin Collection?

A. Due to the limited stock available for this collection and the collection duration, we advise you to visit your local newsagent or Woolworths as soon as possible to avoid disappointment. We regret to inform you that this collection is not available to pre order and is not available to order online for our +rewards members.

Q. I have thrown out my copy of my newspaper with the token. Where can I get another copy of the hardcopy newspaper?

A. Your participating newsagent or  Woolworths supermarket may have back copies of the newspaper on hand.

Q. My newsagent isn’t open on Sunday so I can’t redeem my token.

A. You can try another newsagent or  Woolworths supermarket. Alternatively you can take your token to your participating newsagent the next day or any day of the week until Monday April 9 2018. Note: Offer is strictly available only while stocks last so it is advisable to try another retailer that day.

Q. I purchased my paper from a retailer that is not participating in the promotion. Do I need to buy another paper from a participating retailer?

A. You can buy your paper anywhere and then take the original hardcopy (not digital) token from the newspaper to a participating newsagent or Woolworths supermarket to redeem your pin / Collector’s Card. For a full list of participating retailers, please click here.

Q. Can I save my tokens and redeem on a different day?

A. As stock is strictly limited, it is advisable to redeem each token on the day it is printed to avoid possible sell-outs.

Q. How can I give feedback about this promotion?

A. Please contact our customer service line on 1800 630 130

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